report on utilities

[flea]

Cancelling Duke Energy service? Online form. Easy.

Cancelling PSNC Energy service (gas)? Telephone call, very short phone tree/wait. Easy.

Cancelling Verizon phone/DSL? Interminable phone tree, misdirected once so far. On hold. Ridiculously, DSL and phone must be cancelled seperately. Note: their web site SUCKS.

I hate phone companies. In my experience they are uniformly evil; Verizon is the worst I've dealt with so far. A major reason I don't have cable is how evil the companies are.

Has anyone ever had a good phone, internet or cable company experience? If so, which company? I would SO pay more for basic competence.

Comments

[dxmachina.livejournal.com]

I've had nothing but good experiences with Cox cable. I use Verizon for phone, simply because they bought out NYNEX, who bought out NE Telephone, etc. Fortunately, my phone needs are simple, and there's little Verizon can do to screw them up. At least so far.