report on utilities
Jul. 21st, 2008 09:20 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
fleaCancelling Duke Energy service? Online form. Easy.
Cancelling PSNC Energy service (gas)? Telephone call, very short phone tree/wait. Easy.
Cancelling Verizon phone/DSL? Interminable phone tree, misdirected once so far. On hold. Ridiculously, DSL and phone must be cancelled seperately. Note: their web site SUCKS.
I hate phone companies. In my experience they are uniformly evil; Verizon is the worst I've dealt with so far. A major reason I don't have cable is how evil the companies are.
Has anyone ever had a good phone, internet or cable company experience? If so, which company? I would SO pay more for basic competence.
Cancelling PSNC Energy service (gas)? Telephone call, very short phone tree/wait. Easy.
Cancelling Verizon phone/DSL? Interminable phone tree, misdirected once so far. On hold. Ridiculously, DSL and phone must be cancelled seperately. Note: their web site SUCKS.
I hate phone companies. In my experience they are uniformly evil; Verizon is the worst I've dealt with so far. A major reason I don't have cable is how evil the companies are.
Has anyone ever had a good phone, internet or cable company experience? If so, which company? I would SO pay more for basic competence.
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Date: 2008-07-21 01:29 pm (UTC)AHAHAHA! No. However, IME, Verizon was actively evil. Comcast is merely stupid, annoying and incompetant. Our neighbors were pleased with Vonage, though I'm not sure if you need something already in place to use their services.