flea: (Default)
flea ([personal profile] flea) wrote2004-09-29 11:21 am

How my work is like the war in Iraq

In terms of seriousness, of course, there's no comparison. Nobody's died at my job yet, and since looks do not yet kill, nobody is likely to. Unless we have a stress-induced heart attack. The ONE SINGLE PERSON who is able to make key changes in the system and understands the system best was sick for 3 weeks, however.

But in terms of management snafus, well, it's eerie. Major project rolled out with lack of attention to detail in the planning, not enough resources (human, i.e. bodies) allocated, too much attention paid to the preliminary phases with no attention paid to the messy aftermath which is actually more important, sporadic failures of infrastructure, nobody willing to admit that the situation is now a big mess, nobody willing to come up with a plan to make things better because of unwillingness to acknowledge the mess, in fact, pretty much nobody willing at accept responsibility for being in charge of the damn thing.

On a good note, I have joined the growing guerilla insurgency and found out how to do the part of my job that I need to do within the system from channels external to the formal training ones. The formal training channels have vacillated between ignoring me and telling me they are not ready to train people because either the system is not stable enough or they are too busy for the past 2 months. I actually removed books from our collection today! For the first time in 3 months! It took literally 5 minutes for the person who taught me to teach me!