2008-07-21

flea: (Default)
2008-07-21 09:20 am
Entry tags:

report on utilities

Cancelling Duke Energy service? Online form. Easy.

Cancelling PSNC Energy service (gas)? Telephone call, very short phone tree/wait. Easy.

Cancelling Verizon phone/DSL? Interminable phone tree, misdirected once so far. On hold. Ridiculously, DSL and phone must be cancelled seperately. Note: their web site SUCKS.

I hate phone companies. In my experience they are uniformly evil; Verizon is the worst I've dealt with so far. A major reason I don't have cable is how evil the companies are.

Has anyone ever had a good phone, internet or cable company experience? If so, which company? I would SO pay more for basic competence.